How to Use Church Center

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Log in to Church Center

After you enter your mobile number or email on the login screen, you will receive a verification code, which will expire after two hours and can only be used to log in once.

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Once you log in to Church Center, you will stay logged in for fourteen days from your last activity.

My Church Center

You can view your profile by selecting your profile icon in the top left or selecting the Me tab in the navigation. In your profile, you'll see My schedule, Activity & involvement, and My organizations.

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My Schedule

The My schedule section shows all of your upcoming events, including those you have been scheduled for in the Services app, bookmarked from the Calendar app, or coordinated with Groups. You can select Actions to set blockout dates or contact your team leader in Services.

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Activity & Involvement

This section is where you'll see your Groups, Registration history, and My giving.

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My Organizations

The My Organizations section shows the churches you've connected with your account. Select an organization's name to change which church you're viewing in Church Center or select + Add to add new organizations.

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Update Your Profile

Make sure your information stays current, so your church can continue to reach out to you! Manage your contact and profile information, as well as your household information from the profile and settings.

To update your information in My Church Center, go to My profile & settings.

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View your information, household, and preferences. Update these settings to personalize your profile and make your Church Center experience fit your needs.

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Contact and Profile Information

Update your email address, phone number, and mailing address, as well as your birthdate, gender, grade, school name, marital status, anniversary date, primary campus, medical notes, and profile picture.

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Important

Your church administrator can only edit locked fields.

Household Information

You can view your household information in this section. If you are a primary contact for your household, you can also update profiles for your household members.

Notice

You cannot add or remove household members, names, or birthdates. Your church administrator can make those changes.

Notifications

In addition to updating information for you and your household, you can also manage various app preferences in My Church Center, including how you receive notifications.

Manage Your Giving Information

You can see your donation history, edit recurring donations, and see your giving statement from My Giving in the Activity & involvement section of My Church Center.

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Notice

If you'd like to receive a receipt when you give, you can enable receipts in the notification preferences.

The My Giving page provides the following options:

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1. Donation History

From the Donation History tab, you can view your full donor history at any time.

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You can download a CSV of each year's giving history from Church Center web.

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2. Edit Recurring Donations

On the mobile app, you can select a recurring donation to edit it.

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Note

The amount and fund for the recurring donation can be updated from the app, but not from the web. To edit the amount and fund from the web, you'll need to delete the recurring donation and initiate a new donation with the updated information.

3. Manage Payment Methods

Click an existing payment method to delete it. Add a new payment method by choosing the one you'd like and following the instructions.

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If you remove a payment method that was used for a recurring donation, the next recurring donation will fail unless you update your recurring donation with a different saved payment method.

Note

Canadian Debit/Credit Cards: While all major credit cards are supported for Canadian organizations, only a limited number of debit cards will work. Visa Debit is supported, but Interac ATM cards or any card without a 3 or 4 digit CVC code are not.

4. Giving Statements

From the Statements tab, you can access your previous tax statements.

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Note

Tax statements will only be available if they've been generated by your church's administrator.

Register for an Event

Your church may host events like VBS, potlucks, and more! With Church Center, you can see those upcoming events and register to join.

Check out this clip from Planning Center University.

To view your church events, use the bottom navigation to find your church's event page. Filter by campus or category to narrow your search for a specific event.

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To register for an event, select the event from the list and tap Register.

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Provide all of the requested information on the next page. If you're registering for an event that requires payment, enter your payment information and complete the registration. You will receive a confirmation email to your provided email.

View Your Registered Events

To view all of your registered events, go to My Church Center and select My registrations .

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If any of your registrations need more information, like a balance due or an attendee missing a form, a Needs attention button will be displayed beneath the registration.

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Delete Your Registration

To delete a registration, select the Needs attention button beneath that registration.

View Your Scheduled Plans

From My Church Center, you can see any plans you're assigned to.

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  1. Any new requests, including signup sheets, will be listed in the top section.

  2. You can accept or decline pending requests.

  3. Any confirmed plan or blockout will show in the Schedule.

Click on a scheduled plan to see its details, including your position, times, and notes for which you are assigned.

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