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SongSelect by CCLI integration

The SongSelect integration lets you import lyrics and chord charts from your SongSelect account into Services. A paid SongSelect account is required.

Only administrators can enable SongSelect, but once it's enabled, any editor can add lyrics or chord charts to arrangements. Editors can check integration settings but not turn the integration on or off.

Danger

SongSelect requires activity every 60 days to keep the integration enabled. If Songselect hasn't been used for 60 days, the integration is disabled and must be manually re-enabled.

What does SongSelect consider as activity? Good question! Using the All Songs tab to search the CCLI database or importing a CCLI file both count as activity.

Enable the SongSelect integration

  1. Select Songs from the top toolbar in Services.

  2. Select the ⚙️ gear icon.

  3. Select Song File Integrations from the dropdown menu.

  4. Under SongSelect, select Set up.

  5. Review SongSelect's End User License Agreement and select I agree, continue.

  6. Enter your CCLI username and password on the CCLI login page.

  7. Select Sign In.

  8. Select the Allow button to link the accounts.

You'll then be taken back to Planning Center, where you'll receive confirmation that the integration was successful.

Add SongSelect charts to new or existing songs

You can import SongSelect charts when you add a new song.

You can also add SongSelect charts to existing songs. Here's how!

  1. In an existing song, select the + button next to Files.

  2. Select the Integrations button in the popup window.

  3. Choose the SongSelect tab.

  4. If there are no lyrics in the editor, you can check a box to import lyrics as plain text.

  5. Choose a key to import a specific chord chart.

  6. Select the Submit button to begin importing your files.

If your SongSelect subscription includes other types of files, like lead sheets, download those directly from SongSelect and then upload them to the song.

Troubleshoot SongSelect error messages

If you receive an error, you have troubleshooting options. Find your error and the recommended options below.

Re-enable the Integration

Contact SongSelect 

Manually Upload 

Token Failed or Revoked

Permission Denied

Copy Limit Exceeded

SongSelect isn't responding

Server error, Internal server error

Chart Not Available

  • Token Failed or Token Revoked: these errors typically happen when your login information for SongSelect has changed.

  • Copy Limit Exceeded: SongSelect subscriptions only allow a certain number of chord charts to be downloaded or printed every year, called your copy limit. Every time you add a chord chart from SongSelect to your Services, that is one copy toward your copy limit.

  • Permission Denied: This could be an issue with your login, subscription level change, or copy limit.

  • Chart Not Available: The chord chart is unavailable within SongSelect or exists within SongSelect but has not been made available to Services.

None of the above

Please contact the Planning Center support team and let them know the error you see, and they'll be happy to look into it with you.

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