Coordinating an event requires communication. In addition to using the plan and worship order to provide details to your team, you can chat with your teams to stay in touch or coordinate about specific plans!
Tip
Services teams can chat using the Church Center and Services mobile apps.
Anyone with a scheduler permission level or higher in Services can start a conversation. Everyone else will only see the chat icon once they’ve been invited to a conversation and can only contribute to those conversations.
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Administrators and editors can create chats with any team.
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Team leaders can message any or all of the teams they lead.
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Team members can see their team's chat.
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Only those scheduled for a plan can see a chat about the plan.
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People who have a prepared notification or declined a request to serve will be excluded from plan chats.
Caution
Children under 13 years old cannot read or participate in conversations. See the Planning Center privacy policy for more information.
Select the 💬 chat icon.
The Chat page shows all of your active chats.
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If your accounts are linked, select which church you want to chat with.
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This label denotes what the conversation is for. Chat is currently available for groups and Services teams.
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Select New Conversation to start a chat (administrators, editors, and team leaders only).
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Select More teams to choose a single team you lead or, if you're an editor or administrator, choose one of the teams you don't lead.
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Select a Service Type to choose all the teams you lead from that service type.
Once you've selected the team(s) to chat with, you can filter by plan using the toggle. If selected, you'll be prompted to choose a specific plan.
Once you've finished setting up your new chat, tap Start conversation.
Start a chat with your team(s) directly from a plan.
From the Teams tab of a plan, tap the Chat button to start a plan-specific conversation.
All of the teams you lead will be selected by default.
To adjust which teams you'd like to chat with, tap one of the team names then and use the checkboxes on the following screen to select or deselect teams from the list.
Rename, mute, freeze, and delete conversations from the Conversation details. You can also see who is involved in that conversation.
To open the details, select the current conversation name at the top of the chat.
Under Conversation details, you can see the conversation's title, settings, teams, and members.
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Edit the conversation's name. This is helpful when you have multiple conversations with identical default names.
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Select the toggle to mute notifications for this conversation.
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Select the toggle to freeze this conversation. Leaders can still reply, and everyone can react to frozen conversations.
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Delete the conversation (administrators and editors only).
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See who is involved in the conversation by team or plan.
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See who can view the conversation.
Caution
If there are students 13 and under in the team, leaders will see a reminder that those students will not see the chat. They will see those students' names on the list for reference. Scheduled viewers will not see the names or the reminder about students.
Swipe left on a conversation on the Chat page and mute it or mark it as unread.
Reply, copy, or react to each message. You can also edit and delete your own messages.
Caution
Anyone can edit or delete messages that they created. To moderate and protect team members, team leaders and above can also delete messages that others post.
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Hold down a message, and then select an emoji to react to a message.
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Hold down a message to see the options to edit, copy, or delete the message.
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Tap the paperclip and select an image to share from your device.
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Search Giphy and find the perfect GIF to share in your chat.
Tap the reactions on the top corner of a message to see a summary of the emoji reactions.