Replies To Person

When people respond to scheduling emails, their replies go to the person(s) designated in the Team Settings. You can change the default Replies To person(s) for an entire team or override the default for each individual person.

Entire Team

Go to the Team Settings by selecting a team from the Teams tab on the People page.

From the Defaults section, select the Replies to person from the dropdown.

team settings

If you choose Current Scheduler, the reply will go to the person who scheduled the people to the position in the template or plan, which allows the Replies To to be different for each person based on who scheduled them.

If you choose All Team Leaders, the reply will go to each Team Leader listed in the Team Leaders tab.

You can also choose a specific Team Leader from that list.

If you use Templates, and your Replies To is set to Current Scheduler, the replies will go to the person who put the people in the Template.

If you change the current Replies to person, you'll have to confirm the change by updating people who are scheduled for future plans.

update future
Individual

In a plan, select a person's name to change their Replies to person.

Changing the "Replies To" Option for One Person at a Time

When the Replies To is set to Current Scheduler, the person who scheduled the individual is automatically checked, whether that person is a Team Leader or not. However, you can choose a different Team Leader or All Team Leaders for this individual.

Save to finalize the changes and return to the plan.

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