You can email a person or group of people from the People page. The options that you have for emailing from the People page depend on the permissions that you have in Services.
Scheduled Viewers don't have access to the People tab, and they cannot email anyone through Services.
Emailing an Individual
Anyone who has permission to access the main People tab can email people from the list.
Click on the person's email address in the People list.
Clicking on the email address opens an email compose window populated with the person's email address.
- For Viewers, the email will be sent from their own email client.
- For Administrators, Editors and Schedulers, the email will be sent and tracked through Services.
You can also email a person by clicking on the email link in their profile.
Emailing More Than One Person
If you are an Administrator, Editor, or Scheduler, you can email several people at once.
In the People tab, filter the list to include the people you want to email, put a check to choose specific people, and then click the email icon to email everyone on the list.
If a person mentions they didn't receive an email, try these things:
- Check the People app to make sure their email address isn't blocked.
- Ask the person to tell their email provider to stop blocking Planning Center emails by adding email@example.com and firstname.lastname@example.org to their address book or by whitelisting the email address.
If neither of these help, contact support by clicking the ? in the top right corner of the app.