Can't Add a Person - Duplicate Record Error

This lesson shows you what to do if you are trying to add someone into the system and it's showing you a "duplicate record" error. Also this lesson touches on how to find and restore archived accounts.

Duplicate Records:

Duplicate Records:

If you are receiving this message, most likely this person is already in the system, but they are just archived. Our lesson on Restoring an Archived User will cover how to unarchive them.

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