Notice
This article is primarily for scheduled viewers.
Check out the other introduction articles for different permission levels, such as administrators, service planners, schedulers, and team leaders!
Planning Center Services allows you to manage your schedule, update contact information, and access plans and files. You can access Services from a web browser or the mobile app on your phone or tablet.
Tip
If you cannot log in, follow the steps in this article.
Watch this introduction video on accessing Services from the mobile app, and read on to learn how to make the most of your account and know what to expect!
With the Services mobile app, you can manage your schedule or prepare for your service. You can install the Services mobile app to your device from:
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Manage the schedule for yourself and your household from your My Schedule page.
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Accept or decline scheduling requests.
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Sign up for open positions.
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Block out dates that you know you will be unavailable to serve.
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Update personal information from your profile.
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Manage your scheduling preferences.
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Update your contact information and profile picture.
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Reset your password.
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Set up text messaging.
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Access plans and files.
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If your church gives you access, you can view service plans and related files, like chord charts, documents, or mp3s.
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If you need to access to services and files and don't have the correct permissions, contact your team leader.
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Participate in team chats.
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Access your schedule through Church Center.
If you get stuck and need a hand, Planning Center's support team is always here to help! Use the ? question mark icon in the toolbar to open the Help and support sidebar.
From here you can:
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Search online documentation for an instant answer to your question. The toolbar also suggests help articles based on the page you are currently viewing.
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Access getting started resources or jump into Planning Center University (PCU). You can also connect with other Planning Center customers in the customer communities and see what's new by checking out the changelog.
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Connect with a support agent for one-on-one help. You can email them directly from the toolbar, or schedule a phone call if you prefer.
When using the mobile app, tap your profile picture, followed by Help, to access online documentation or open a ticket with support.
The following requests to Support can only be made by organization administrators:
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Data removal or corrections you can't make yourself (undo old CSV imports, iCal imports, etc)
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Request promotional pricing (legacy plans, church plants, Giving contract promotion)
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Gain access to anything that was created and managed by someone else in the account
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Restore or fully delete a canceled account
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Disconnect a Stripe account
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Request access to Giving (if there are no current Giving administrators in the account)