Attachment Types

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Attachment types allow you to set up your files in such a way that your users only see the files meant for them. You only need to create attachment types for types of files that you DON'T want everyone to see.

See this video for an overview of how attachment types work, and then read the rest of the article for more details.

There are three steps to get attachment types working:

  1. Create Attachment Types
  2. Enable Them for Service Types
  3. Assign Them to Positions or Files

Follow the steps below to set up your attachment types, or check out the Troubleshooting Tips.

1. Create Attachment Types

From the Services Settings, scroll to the Attachment Types section at the bottom of the page and select add new.

1. Creating Attachment Types

Enter the information for the new Attachment Type.

Set Up Your Attachment Type
  1. Give your attachment type a name to identify and auto-match it.
  2. When you upload files, if any part of the file name matches an alias or the name, it will automatically be linked to the attachment type. In addition, Services will link this attachment type to any positions that match.
  3. Services automatically creates chord charts from the Lyrics & Chord Editor. If you want those charts to be assigned this attachment type, check the box.

Use aliases for file extensions such as .mp3. Any mp3 files you upload will automatically be assigned to that attachment type.

Edit an Attachment Type

Hover over an attachment type and select the pencil to edit the information in the attachment type.

edit with pencil

Any changes made to the attachment type will be reflected in positions or files with that attachment type.

Delete an Attachment Type

Hover over an attachment type and select the minus sign to delete the attachment type.

delete with minus

Confirm the deletion, and the attachment type will be removed and unable to be recovered.

2. Enable for Service Types

When you enable attachment types for a Service Type, team members in those Service Types will only see files with their position attachment types.

Select Enabled to turn on attachment types for each Service Type.

2. Enable Attachment Types for your Service Types

When attachment types are disabled, all team members scheduled to this Service Type can access all files.

3. Assign to Positions or Files

Once you've created and enabled attachment types, assign them to positions and files in order for them to work.

Add attachment types to files you want to hide from some people. If you have a file you want everyone to see, there is no need to add an attachment type to it.

Assign to Positions

From the team page, go to the position and select Attachment Types to add new ones to the position.

assign ATs to positions

Any people assigned to this position will now see files assigned to the selected attachment types.

Assign to Files

From the song page, hover over any file you attached and select the pencil.

You can also hover over the file and type e to open the edit box .

4. Assign Files to Attachment Types

A file's icon is green if it has any attachment types assigned. Any file with a gray icon has no attachment types assigned.

Check any attachment types in the dropdown and save your changes to assign them to the file.

Link this file with an attachment type

Attachment Types for new files are automatically assigned if any part of the file name matches an attachment type or its aliases.

The media player excludes files not meant for your position, but users with permissions of Viewer or higher will see all other files. Files meant for them will be in bold. Scheduled Viewers, however, can only see files assigned to their position.


Media Player Missing Files

When any user loads the media player, it will not load files if the file's attachment type is not linked to their position. If you load the media player, and no files are loaded even though you know there are files in your plan, then one of two things is probably happening.

  1. You are not scheduled to that plan.
    If all your files are assigned to attachment types, then they will be hidden unless you are scheduled to a position with those attachment types. You can, however, still hover over the item in your service and click the individual file to play it.
  2. You are scheduled, but the position you are scheduled for is not linked to the correct attachment type.
    Check your position for the attachment types that are checked are the same file checked when you edit each file.

Too Many Attachment Types

When you are editing a file, you should usually only be assigning it to a few attachment types. In fact, we only allow 15 attachment types to be set per file. If you are trying to assign one file to more than a couple attachment types, there is usually a more efficient way to do it.

For example, if you have an orchestra with 20 instruments, you might have 20 attachment types, one for each instrument. Great! But if you want all instruments to see the main rhythm chart, you'll try to assign that file to all 20 instrument attachment types, which will take a long time for each file.

file attachment types

Instead, create a new Attachment type called Rhythm Chart then add Rhythm Chart to each of your 20 instrument positions. Those positions will now be assigned to at least two attachment types.

Clarinet Position

Now when you upload a Rhythm Chart, you only have to assign it to one attachment type, and all instruments will see it.

If you want EVERYONE to see a file, then you don't need to assign it to ANY attachment types. Just leave it blank, and everyone can see it.

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