There are two ways to reset your password:
- You can click Need a Password? on the login page.
- You can go to your profile, and click the link to send a password reset email.
If you are a Scheduler, Editor, or Administrator, you can also send someone else a password reset email from their profile.
Resetting From the Log In Page
If you are not logged in to Planning Center, go to https://planning.center/ and click Log In.
On the log in screen, click Need a password.
Enter your email address or phone number when prompted, and then click Send Code. You will receive an email or text with a verification code.
In the verification page, enter the verification code from the email.
You can use the link in the email or text to go to this page, and the verification code will already be entered.
To complete the password reset:
- Make sure that the verification code is entered correctly, and then click Continue.
- If you belong to multiple organizations, you'll see those listed. Check the boxes next to the organizations you want to reset your password for.
- Enter your new password, confirm it, and then click Reset my Password.
Congratulations, your password is reset!
Resetting From Your Profile
Log in to Services, click your picture in the upper right corner of the page, and then click profile.
In the Communication tab, click Send Password Reset Email, and then click Yes.
In the email that you receive with the verification code, click the on this page link to enter the verification code.
In the screens that follow:
- Make sure that the verification code is entered correctly, and then click Continue.
- If you belong to multiple organizations, you'll see those listed. Check the boxes next to the organizations you want to reset your password for.
- Enter your new password, confirm it, and then click Reset my Password.
Congratulations, your password is reset!