Update your profile

From your profile page, you can update your email address, reset your password, set up text messaging notifications, and manage scheduling preferences. The information that you can access from your profile depends on your Services permissions. 

• Anyone with access to Services can edit the information on their Scheduling and Communication tabs.

• People with scheduler and higher permissions can access the Details tab to add tags and set a current folder. They can also add notes or files to a person's profile and view their activity.

• Administrators can archive a person or update a person's permissions from their profile.

To go to your profile, select your avatar or initials in the toolbar, and then choose My profile. 

Update personal information

You can edit your photo and contact information from the top of the profile.

1. To change your avatar, select the current one, and then select Change photo.

   Notice

   Use the Image Sizing Guide to upload the right size and file type.

2. To update your name, email addresses, phone numbers, or addresses, use the Actions menu and select Edit profile. If you have multiple email addresses, we will only send emails to the one marked as Primary.

Warning

You must update your login method if the previously used contact information has changed. See Log in to Services for more details. 

Update scheduling preferences and blockouts

The Scheduling tab shows your blockout dates, upcoming plans, and any scheduling preferences.

1. Add blockout dates ahead of time when you know you'll be unavailable.

2. Any dates you are scheduled for and any blockout dates you have set are listed here. Select the date of any plan, and it will take you directly to it. Select any blockout date to edit it.

3. Set scheduling preferences to let your team leader know how often, with which family members, and on which teams you prefer to be scheduled.

4. View teams and positions that you are assigned to and set scheduling preferences for specific teams.

Manage Communication settings

The Communication tab allows you to view sent and received messages, reset your password, set text notification options, and update your email signature.

1. View any sent or received Services emails from the last three months. Select an email to view its details.

2. Choose whether to receive notifications in Church Center or the Services mobile app. This does not include chat notifications. 

3. If you list a mobile number and carrier using the Edit button, you can then choose which text message notifications you'd like to receive when you get a Services email.

4. Change the signature on your outgoing Planning Center emails.

Reset your password

1. Go to the Communication tab of your profile.

2. Select the Send Password Reset Email to send yourself an email with a one-time numerical code.

Once you've confirmed your identity with the numerical code, you can set a new password. 

Warning

The password reset email expires in one hour.