Responding to Scheduling Emails

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There are three different types of scheduling request emails that you might receive from a scheduler: a single request, a multiple request, or a signup request.

Single Request

When you receive a scheduling email requesting only one service, you can accept or decline the request and view the plan.

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  1. View the date and plan title you've been scheduled for. You can select View plan to open the plan.

  2. This box shows your scheduled position and team.

  3. This box shows your committed times. The first time on the left is the service time. Additional times, such as your report time or team meetings, are listed on the right.


    If you've subscribed to your schedule, these times will also be on your calendar.

  4. Select Accept or Decline to send your response to your team leader.

    • If you accept the request, your response is automatically sent to the scheduler.

    • If you decline the request, you can add a reason. You can also add other information you want your leader to know, such as the name of someone who will serve in your place.

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Select Submit to send the response to your scheduler.

Multiple Requests

Your administrator may choose to send you one email for multiple requests. This cuts back on emails for you!

To respond, select Respond To Requests.

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You can accept or decline the request and add an optional response if you decline.

Select Submit to send the response to your Scheduler.

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Signup Sheet Emails

If your church allows people to sign themselves up, you might get an email to view a Signup Sheet. Select View Signup Sheet to view the signup sheet and sign up for a position.

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Changing Your Response

You can change your response from Accepted to Declined for positions you previously accepted on your My Schedule page.


Positions that you decline will disappear from your schedule, so if you want to accept a position you previously declined, you will need to contact your team leader to put you back on the schedule.

Hover over the position you want to decline and select the red X.


Your team leader will be notified that you've declined the position.

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