Services LIVE

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Services LIVE allows you to step through your plan in real time to keep track of timing, see your item notes during the service, and stay in sync. You can use LIVE from Services web or the iOS or Android mobile app.

Only Editors and Administrators can control LIVE by default, but other people can be given control from Services Settings.

To get to LIVE, click the live button on the top of a plan page.

Live button on Plan page

On the mobile app, tap Services Live or the icon.

Live button in mobile app

If you have notifications enabled for the Services app on your mobile device:

  • You'll receive push notifications about LIVE if you leave the app or if your screen is locked.
  • If you close LIVE in the app to view something else in Services, you will not receive notifications.

LIVE Normal Layout

When you open LIVE, you'll be taken to the Normal Layout.

Full Live screen on desktop
  1. Edit the time showing on the countdown, and view the time service should end.
  2. Control the service with the arrows or release control to someone else.
  3. View the overall Order of Service.
  4. See the  Item Notes for the current item and next item.
  5. Chat with others viewing LIVE, who are listed on the right sidebar. Each tab is a different "room" based on the Church Name and Service Type Name.

Top Toolbar

To add video or change the view, countdown, or lighting settings, hover your mouse over the top of the screen to access the toolbar. In mobile, tap the dropdown arrow.

Expand the corresponding number to learn how to use the feature.

1. Add Video

Integrate Services LIVE with any paid Ustream or Livestream streaming video channel or YouTube or Facebook Live to see live video in Services LIVE. Only Administrators can set up video integration, but all users can see the video feed once it's set up.

Livestream and Ustream don't allow embedded videos at their free level. You'll be able to get an embed code, but when you click on the play button in Live, you'll be directed to their site to watch.

Expand the sections below to see how to copy the embed code from each service.

LiveStream

On your LiveStream video page, copy your embed code by clicking </> Embed, which will take you to the code.

LiveStream: Copy your embed code

Highlight and copy the embed code.

EmbedCode
UStream

Go to your video stream share button in the lower right, and then click the < > embed icon.

UStream: Copy your embed code

Click Copy to Clipboard.

Copy to Clipboard
Facebook Live

Go to your video stream on Facebook, click the upper-right of the post, and choose Embed.

Facebook Live: Copy your embed code

Highlight and copy all of the code  to your clipboard. Do not check the Include full post box.

Copy to Clipboard
YouTube Live

Go to your video stream on YouTube, click the Share button under the video, and choose Embed.

Facebook Live: Copy your embed code

Highlight and copy all of the code to your clipboard.

Copy to Clipboard

Once you've copied your embed code, go back to Services LIVE, hover your mouse over the top of the screen to view the toolbar, and click the arrow next to the video icon.

View video options

Paste the embed code into the white box.

Paste the embed code and save

Click Save and your video stream is enabled.

Adding video can only be done on the web app; video settings are not available on the mobile app.

2. Change the View

Hover your mouse over the top of the screen and choose the second dropdown menu to change the view of the device. In mobile, tap the dropdown arrow.

Live Layout Picker

Countdown Full

This view is great for speakers to easily see how much time is left. It shows only the main countdown and the estimated time service will end.

While in Countdown Full view, there are three different countdown modes, which will change the big countdown number but not the small service end estimator.

Fullscreen Countdown

Countdown Lower

This view is great for churches that use live video to be shared elsewhere on campus like the nursery. By default, the screen will be green which allows you to use a live video mixer to replace the green with your video. If you already have a stream, you can Add that Video, and the green will be replaced with your streaming video.

Countdown timer in the lower left

Lower Third

This is nearly identical to Countdown Lower except instead of a countdown, your Current and Next items are displayed. When combined with the Add Video step, this makes a great view for lobby/foyer displays.

Countdown in the lower third

Fullscreen Overview

As with the Countdown Full view, the focal point of this view is the countdown. However, this view adds a Now and Next view, which is helpful for the speaker to lead in or introduce the next item or speaker.

Fullscreen Overview
3. Change the Countdown

Hover your mouse over the top of the screen, and select the third dropdown box to change the countdown. In mobile, tap the dropdown arrow.

Countdown Options
  • Full Item Length: The countdown will start with the time of the item and count down to its full set item time.
  • End Item on Time: The countdown will start based on what time the item needs to end.
  • End Service on Time: The countdown will start based on what time the service needs to end.
4. Change the Lighting

Hover your mouse over the top of the screen and choose Light or Dark.

Light or dark mode

In mobile, tap the dropdown arrow and tap the sun icon or moon icon.

Control LIVE

To record the actual time for each item, someone must control the movement from a completed item to the next item.

Only Editors and Administrators can control LIVE unless otherwise noted in the Service Type Settings. If you need access, contact your leader.

You will only have be able to move between service items when you are in control. You can also release control to someone else.

Release Control

If no one is in control, you can take control if you have permission to do so.

Take Control

If someone else is in control, an Administrator can take control from the person by clicking the dropdown.

Someone in control

Use Prev and Next to advance through the service.

You can use these hotkeys instead of the buttons to control movement between the items.

Previous -- Next

  • Left -- Right
  • Up -- Down
  • Page Up -- Page Down
  • Space -- Shift+Space

View and Edit LIVE Times After the Service

If you or someone else clicked through the items in LIVE, your plan will show the new LIVE times.

Create a report with those times in order to see your original plan and real times side-by-side, change the recorded times, or reset the times to clear them.

If you or someone else went into Live and clicked through, your plan may look like this:

 

Expand the corresponding number to learn how to use the feature.

1. Create a LIVE Plan Times Report

If you'd like to see the recorded times in a report, click print at the top of the plan, and select the Standard Report.

Check the box under LIVE Plan Times to ensure that the new times print next to your original plan times on your report.

Print Options

Click Accept to populate the report.

All the conversation in Chat will also be printed on this report.

2. Change Recorded Times

If you moved to the next item too quickly or not quick enough, you can change back in the LIVE view.

Select the time that you want to change, enter the corrected time, and the times will shift accordingly.

Changing recorded timing
3. Clear Times

To reset the times, click the link to clear the times.

If you or someone else went into Live and clicked through, your plan may look like this:

Your times will go back to their original plan times.

Your times are reset!
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